Shipping Policy

At AURAGLOWERY, we strive to provide the best shopping experience for our customers. We understand that shipping is an essential part of online shopping, and we want to ensure that our customers receive their orders in a timely and efficient manner. Therefore, we have established the following shipping policy:

Shipping Methods:

We offer standard shipping for all orders within India. We use reputable carriers such as DTDC, Delhivery & Ecom Express to deliver our orders. Customers can expect their orders to arrive within 3-5 business days after the order has been processed.

Shipping Costs:

Shipping costs are calculated based on the weight and size of the order, as well as the shipping destination.

But we just charge a minimum amount of just 49 rupees on COD, 19 rupees on Prepaid and FREE delivery on all the orders above 299 rupees.. Customers can view the shipping cost at checkout before placing their order.

Order Processing Time:

Orders are processed within 1-2 business days after payment has been received. Once the order has been processed, customers will receive a confirmation WhatsApp with the tracking number.

Shipping Delays:

In rare cases, shipping delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or other factors beyond our control. If there is a delay in shipping, we will notify our customers as soon as possible and provide an estimated delivery date.

International Shipping:

At this time, we only offer shipping within India. We apologize for any inconvenience this may cause.

Delivery Issues:

If there are any issues with delivery, such as a lost or stolen package, customers should contact us immediately. We will work with the carrier to resolve the issue and ensure that the customer receives their order.

Returns and Exchanges:

For information on returns and exchanges, please refer to our Return Policy.

We hope that this shipping policy provides our customers with a clear understanding of our shipping procedures. If you have any questions or concerns, please do not hesitate to contact us. Thank you for choosing our personal care brand for your online shopping needs.